FAQ
Questions about PureClean
What is PureClean?
PureClean is a Pakistani home-cleaning brand with four specialist sprays: Kitchen Degreaser, Lime Scale Remover, Wood Cleaner and Sofa Stainer. Each is made for one job and works the same way: spray, wait a few seconds, wipe.
Which PureClean product should I buy?
Pick by the problem: greasy stove, range hood or kitchen tiles → Kitchen Degreaser. White hard-water marks on taps, sinks or shower screens → Lime Scale Remover. Dull or dusty wooden furniture and doors → Wood Cleaner. Tea, coffee or oil stains on a fabric sofa, carpet or car seat → Sofa Stainer. For the whole house, the Complete Kit has all four.
How much do PureClean products cost?
Each cleaner is Rs 1,250 for 250 ml and Rs 1,550 for 500 ml. Bundles cost less than buying separately: the Kitchen Combo and Furniture Duo start at Rs 1,950, and the Complete Kit starts at Rs 3,050. Delivery is free.
Is delivery free?
Yes. Delivery is free on every order to every city in Pakistan.
How long does delivery take?
Orders are delivered in 3–5 business days. Orders placed before 2 PM are dispatched the same day.
Do you deliver to Karachi, Lahore, Islamabad and other cities?
Yes — we deliver nationwide, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Hyderabad, Sialkot and Gujranwala.
Is Cash on Delivery available?
Yes. You can pay cash when your order arrives, anywhere in Pakistan.
How do I use PureClean products?
Spray on the surface, wait 10–30 seconds so the formula can work, then wipe with a clean cloth. For fabric, blot instead of rubbing. For heavy build-up, repeat rather than scrub.
Do I need to scrub?
In most cases, no. The formulas loosen grease, scale and stains so a cloth lifts them. Scrubbing can scratch steel, chrome and wood finishes.
How do I remove hard water stains from taps?
Use Lime Scale Remover: apply it to the white deposit, let it work, then wipe and rinse. Hard water in most Pakistani cities leaves calcium on taps, which wiping alone can't remove. Read the full guide.
How do I remove grease from a kitchen chimney or range hood?
Take out the filter, spray Kitchen Degreaser on both sides, wait 30 seconds, brush lightly and rinse. Spray the hood body, wait, and wipe. Step-by-step guide.
How do I remove tea or coffee stains from a sofa?
Blot the spill, spray Sofa Stainer lightly, wait a few seconds and blot with a clean dry cloth — don't rub or soak the cushion. Full sofa cleaning guide.
Can I use the cleaners on every surface?
Each product is made for specific surfaces, listed on its product page under “Perfect For”. Always test on a small hidden area first, especially on marble, painted, antique or delicate fabric surfaces.
Are PureClean products safe to use at home?
They are made for household use. Keep them out of reach of children, avoid contact with eyes, don't mix with other cleaning products, and follow the label.
Which size should I choose, 250 ml or 500 ml?
250 ml is good for trying a product or a small home; 500 ml is better value for regular use or a larger home. You can also buy two bottles of any product as a Twin Pack at a lower price.
What if my order arrives damaged, leaking or wrong?
Record an unboxing video when you open the parcel, then WhatsApp us at 0326 8306762 within 48 hours of delivery with your order number, the video and photos. Approved claims get a free replacement at our cost, or a refund to your bank account or JazzCash/Easypaisa if a replacement isn't possible. Opened or used products and change-of-mind returns aren't accepted. Read the full return & replacement policy.
How do I remove hard water stains from taps in Karachi or Lahore?
Water in Karachi, Lahore and most Pakistani cities is hard, so it leaves a white calcium deposit on taps, sinks and shower screens that wiping can't remove. Apply PureClean Lime Scale Remover to the deposit, let it work, then wipe and rinse. Dry the tap afterwards so new marks don't form. Step-by-step guide.
What is a good sofa stain remover in Pakistan?
PureClean Sofa Stainer is a spray for tea, coffee, oil and everyday stains on fabric sofas, cushions, carpets and car seats. Spray lightly, wait a few seconds, then blot with a dry cloth — it doesn't soak the cushion. Rs 1,250 for 250 ml or Rs 1,550 for 500 ml, with free delivery and cash on delivery across Pakistan.
How do I contact PureClean?
WhatsApp or call 0326 8306762, or use the contact form. We usually reply within 24 hours.